8 ways to engage customers on Instagram
Instagram is the essence of Social Media where users share their views, whereabouts, etc with their followers and public. It’s the best way to make connections with the audience. Whether you are a Youtuber, a fitness enthusiast or a digital marketer, with targeting the right audience you can sell, promote and do business with others just like you.
For a beginner, you have to focus on just one channel for which Instagram should be your elite choice. You have to keep in mind that the audience you’re targeting is not distorted. Be radical about your content and keep interacting with them. Your intent should be meticulous and accurate so that you can convey it in the right way to your customers.
HERE ARE THE WAYS TO ENGAGE YOUR CUSTOMERS.
# Use of Business tools
Instagram provides a variety of business tools that are compatible with both, iOS and Android. These tools have features like adding contact information, promoting posts from within Instagram, having discernment about your posts and followers and even shopping.
You can use these tools to promote your products and services to the customers and engage with them. Some of these tools are Crowdfire, Layout, Iconosquare, etc.
ways to engage customers on Instagram in 2020 – Latest tactics
# Superb Bio
For engaging customers, you have to write a congenial bio which will enhance your interests and admiration towards the products or services you are providing. The second thing people see after your profile picture is your bio, so you have to be loud and clear about the things you do.
For instance a bio of a fitness enthusiast should look like this
# Be Professional
In order to engage your customers, you have to talk and walk like you are a professional, but in Instagram, you can do more advancement. You can set your profile picture encouraging your business.
You can post regularly about your product or service so that the public can see your seriousness and be attracted to the things you post.
# Be Consistent
Being uniform on Instagram will really engage your followers. They will see how significant it is for you to post and advertise the product you want to provide or the service you want them to relish.
Posting engaging posts, videos and stories will occupy your audience and you’ll be able to have a hold on them who are really interested.
# Interact with your audience
Being a responsive Instagrammer will take you to the heights you didn’t think were possible. Instagram is not just about advertising your product and posting stories, you have to be receptive.
Customers may really like your service and appreciate them by messaging you or by comments and you should reply to the relevant ones.
# Know your message
It’s really important to be clear about what you want to advertise or post because if you have doubts, customers won’t even bother to ask.
You should be apparent and precise about the message you want to deliver so that your customers can easily understand your message and respond effectively.
# Sharing Videos
Posting videos about your product is a great way to engage your customers. Videos can be timed according to precision.For instance, Video to post- should be short and definite, and of 1-1.5 minutes.
Live videos- You can go live and share your thoughts and processes about the services you provide, it should not be more than 1 hour.
IGTV videos- In this you can show a sample of your product and can unbox it so that your customers can understand in a proper manner, it could be of 1 hour.
# Solve queries
Your customers might have questions about the product or services you are offering so they may ask you in the comment section or can personally message you. It is very important that you answer their queries so that you can actually engage them to buy a product or hire a service.
Nothing attracts more than a good picture and a clear message. To engage your customers on Instagram you have you be plain and precise about your message. Responding to your customers is the most you can do to help them to understand your product or service. You should not have a mindset in which you just post and advertise about your products or services and think people will be attracted and interested. Instead, you have to interact and listen to them in order to sell your product.
Your impression should be good enough to engage your customers and for this, you have to show them your seriousness about advertising and selling in your profile picture, bio, and stories you post.
#ways to engage customers on Instagram